Customer conversations in one platform
ZIWO combines voice, messaging and digital customer interactions in a cloud contact centre. Its voice intelligence and automated quality-assurance tools support high-volume customer service, including multiple Arabic dialects as well as English and French.
Credit for regional expansion
Amplify Growth Fund, managed by Ajeej Capital, provided the strategic growth credit investment. ZIWO will use it to expand across the GCC and wider MENA region, deepen partner integrations and develop AI automation and voice intelligence. The amount was not disclosed.
Where the funding goes
- Expand across the GCC and MENA
- Deepen regional partner integrations
- Develop AI automation and voice intelligence