Handling the small-business front desk
Newo’s agents answer phone calls, SMS, web chat and messaging inquiries using workflows for bookings, routing, escalation and staff handoff. Managed service providers, VoIP providers, software companies and agencies can deploy the platform as a white-label service for their business customers.
Developing the product and partner network
The funding will develop voice capabilities for more industries, grow the partner ecosystem and expand go-to-market activity.
Where the funding goes
- Develop voice capabilities across additional industries
- Expand partner ecosystem and go-to-market activity