Seed · AI
Decimal AI raises $4M seed to automate technical support
Its AI support engineer drafts replies and prepares potential fixes for engineering review.
From customer issue to engineering context
The platform works across support and engineering tools to investigate technical problems against software code, configuration, logs and production data. It can query these systems, draft customer responses and generate proposed bug fixes for engineers to review, helping software teams resolve issues without losing the technical context in handoffs.
Use of funds
Expand supported technical issue coverage
Deepen integrations across support and engineering workflows
Funding history
Seed · This round$4M