Connecting customer behaviour with service performance
The platform brings customer profiles, behavioural analytics and application-performance data into one place. Product, marketing and technology teams can follow interactions across digital channels, investigate problems and use the findings to improve customer experiences. Its customers include financial-services companies, airlines and retailers.
Taking the platform into new markets
Tacirler Asset Management’s FinAI Venture Capital Fund led the $6.6 million round, alongside its Future Impact fund and Endeavor Catalyst. Dataroid plans to expand across EMEA, increase international marketing and develop AI-powered self-service analytics.
Where the funding goes
- International expansion across EMEA
- Global marketing initiatives
- AI-powered self-service analytics