Connecting access with the clinical record
Concierge handles incoming requests, while Activate follows up on referrals, missed appointments and care gaps. Orchestrate processes documents and writes operational details back to the EHR. Staff use Empower for complex access needs.
Adapting automation to each practice
Synapse builds on specialty workflows and generates cases and simulations for each deployment. Shared patient context links the products so later interactions can use earlier information. The company is expanding from provider groups into community and academic health systems.