Making lost sales visible
Lapel microphones capture interactions between associates and shoppers. AI compares those conversations with the retailer’s sales playbook, gives staff feedback and highlights why customers leave without buying. Managers receive information about objections, product demand and gaps in service.
Improving the learning system
Capital will support product and technology development, including research into models that learn from the growing conversation dataset. The company also plans new features and a faster commercial rollout.
Where the funding goes
- Expand product and technology development
- Research self-learning models and new features
- Accelerate commercial rollout