Taking action across workplace systems
An employee can request software access or a password reset through Slack or Microsoft Teams. Risotto gathers the relevant company context and performs actions through connected tools, rather than leaving the support team to copy information between systems.
People handle the exceptions
The platform escalates difficult issues with their context attached. Teams can also build workflows across departments without coding. At Gusto, the IT team reports that Risotto resolves 60% of its monthly support tickets.