BackOps raises $42M Series B for AI supply-chain operations
BackOps connects operational processes with carriers, suppliers and distributors to move exceptions toward resolution.
Resolving exceptions across goods networks
BackOps captures a company’s internal operational processes and connects them to carrier systems and established resolution patterns. When a physical-goods operation encounters an issue, the platform can coordinate approved work across enterprise software, internal teams and outside networks of carriers, suppliers and distributors.
The company serves enterprises in grocery, retail, logistics and distribution, where resolving a shipment or fulfillment exception often requires action across several organizations and systems.
Use of funds
Expand operational processes supported
Grow product, engineering and go-to-market teams