Lightfield

A customer record that captures the work

Lightfield connects to a company's email, calendar and calls to build structured account, contact and deal records from the interactions themselves. That shared history gives employees and AI agents context about customer needs, commitments and deal progress without relying on manual CRM updates.

Teams can use that record to prepare for meetings, understand pipeline changes, identify prospects and delegate sales or service workflows to agents. Lightfield launched in 2025 and says more than 5,000 companies have signed up; its customer-management platform is commercially available to businesses.