Claimlane
Denmark · Enterprise software · AI
Warranty claims software connecting brands, retailers, customers and service partners.
Product
Claimlane helps brands and retailers resolve warranty claims, repairs and returns. Its platform connects customer requests with the product information, warranty rules and supplier relationships needed to decide and carry out the next step.
A self-service portal collects photos, receipts and product details before a case reaches the support team. Staff can coordinate replacements, refunds, repairs and supplier credits through connected commerce and business systems. AI agents use each customer’s policies and case context, with escalation to human teams.
The Danish company serves businesses selling products such as furniture, electronics and outdoor equipment. Its customers include Skechers, Hummel and Black Diamond. Product-fault analytics help teams spot repeated problems and improve supplier recovery.
Funding history
1 round · 1 with disclosed amounts| Announced | Round | Amount | Investors |
|---|---|---|---|
| Series A | €5.6M | Verb Ventures — LeadSkagerak Capital — ParticipantVendep Capital — Participant |