Ema
AI agents for HR, IT and finance that answer employee questions and carry out workflows across connected enterprise systems, with permissions, approval chains and audit trails.
Product
From an employee question to a completed workflow
Ema provides AI agents for enterprise HR, IT and finance operations. Employees ask for help through familiar channels such as Teams or Slack, and an agent uses company policies and connected applications to resolve the request or carry out a task. Administrators configure workflows, access permissions, human approval chains and action logs, allowing the same service to answer a policy question and progress an authorized transaction across systems.
The product is already deployed at Wipro. Ema’s customer case study describes a shared front door for HR, IT and payroll, connected to SAP, ServiceNow, Teams and MyTime. Live actions include submitting leave and timesheets, accessing payslips, managing benefits and resolving service tickets. Ema says this deployment supports Wipro associates across 65 countries. The workflow retains the company’s core HR systems while making their functions accessible from employee chat, handheld devices and the intranet.